Frequently Asked Questions

We provide house cleaning services within a 30-mile radius of Central Austin, including Round Rock, Pflugerville, Cedar Park, Lakeway, Westlake Hills, and more. Visit our Service Areas page for a full list.

Our pricing is tailored to each home to ensure fairness and transparency. We consider two key factors:

• Square footage: Larger homes naturally take more time and effort to clean, so pricing scales with the size of your space.
• Condition of the space: Homes with pets, heavy buildup, or areas requiring deeper cleaning will require extra time and supplies.

We’ll get a sense of your home’s layout and condition during a free in-home inspection. That way, we can provide an accurate quote—no surprises, just sparkling results.

Not at all—many of our clients provide us with a spare key or door code. Your trust and home security are our top priorities.

Yes! We bring all of our own cleaning products and equipment. If you have specific products you'd prefer we use, just let us know in advance.

You can book directly through our website, request a quote, or give us a call. We offer flexible scheduling to fit your busy lifestyle.

Yes—our entire team is fully insured, trained, and background-checked for your peace of mind.

We take hygiene seriously by using color-coded microfiber cloths, sponges, and mop heads for specific areas of the home. For example, bathroom rags are never used in the kitchen or for dusting, and each cleaning tool is designated for a particular zone to prevent cross-contamination. Additionally, our crew members have clearly defined roles—one handles bathrooms and the kitchen, another focuses on dusting and tidying, and another manages all floor care. This structured approach ensures a thorough, sanitary, and efficient cleaning every time.